Privacy & Disclaimer
May 2019
Cheese Online is a trade name of Landleven B.V.
1. About us
How nice of you to visit our website! If you have any questions about this privacy statement or wish to make a request regarding your rights, please contact us using the details below.
Landleven B.V. h.o.d.n. Cheese Online
Coenecoop 735
2741 PW Waddinxveen
Chamber of Commerce number 53857917
Contact person:
Hans Hoogendoorn
service@cheeseonline.com
2. Personal data
We process these personal data
- First and Last name;
- Address and Place of residence;
- E-mail address;
- Phone number;
- Customer number;
- Order details and order history
- Payment details
How do we obtain your personal data?
We obtain this data from yourself when, for example, you ask a question by e-mail or phone or when you place an order in our webshop.
3. Purposes
We process personal data for these purposes:
We only process your personal data when we are allowed to do so by law and for the purposes we have described below.
Ordering and invoicing
We process your data in order to send an order to you. This is necessary to execute the agreement. This data also appears on the invoice, which we have a legal obligation to keep.
We therefore keep your personal data for seven financial years.
Contact form or e-mail
You can contact us via our contact form or by sending an e-mail. We then have a legitimate interest to process the data we have obtained from you in this way. We process the content of the e-mail or message via the contact form, your name and e-mail address for the purpose of responding to your message. We keep these communications for a maximum of two years.
Invoicing
If you have given us an order, we process the data necessary to carry out that order. This includes at least your name and e-mail address and other data necessary to send a correct invoice. When payment is made, we will additionally be shown which account it comes from and who the account holder is. We keep quotations, invoices and payment details for 8 years.
4. Forwarding
Recipients of personal data
We share your data with the following parties, including our processors:
- Hosting of our website;
- Website operator;
- Delivery services (PostNL);
- Bookkeeper and accounting software;
- Payment services;
We have signed a processor agreement with our processors. We have obliged the processors we engage to respect the confidentiality of your data. All our processors have assured us that they will only process personal data in the Netherlands.
Links
You may find links to external websites on our website. Clicking on a link will take you to a website outside this website. These external websites may use cookies. Please refer to the cookie or privacy statement of the website in question.
5. Your rights
We would like to inform you about the rights you have and how you can influence the processing of your personal data.
If you wish to exercise any of these rights, please contact us by e-mail at service@cheeseonline.com.
Inspection, rectification and erasure
You have the right to know what personal data we process about you and you may then request to have it rectified or erased.
Restriction of processing
You have the right to request us to restrict the processing of your personal data, for example, if the data is no longer accurate, the processing is unlawful, we no longer need your personal data or pending a decision on the objection you have made to the processing.
Right to object
You have the right to object to the processing of your personal data. If you object to the use of personal data for the purpose of direct marketing, we will no longer use your personal data for that purpose.
Data portability
You have the right to receive your personal data from us in a structured, common and machine-readable form so that you can transfer it to another party, where you have given us consent to process your data and where the processing has been automated.
Withdrawing consent
If we have obtained your data for a certain purpose based on your consent, you may withdraw this consent at any time. Withdrawing consent does not affect the lawfulness of the processing before the withdrawal.
Complaints
Do you have complaints about how we handle your personal data? You have the right to submit your complaints to the Personal Data Authority.
6. Security of personal data
We have taken appropriate organisational and technical measures to secure personal data against loss or other forms of unlawful processing. These measures ensure a level of security appropriate to the data we process.
7. Cookies
Cookies are used to ensure the best possible operation of this website and to tailor the content of advertisements to your preferences.
A cookie is a small file sent by our website and placed by your browser on peripheral equipment. The information stored in the cookie can be sent back to our website when you revisit the website. More information on cookies can be found on the ConsuWijzer website: [http://www.consuwijzer.nl/telecom-post/internet/privacy/uitleg-cookies].
Analytical cookies
Because we would like to know how our visitors use the website, so that we can optimise the use of the website, we use analytical cookies from Google Analytics. Analytical cookies from Google are therefore placed via this website. These cookies are stored for a maximum of two years.
Facebook
We have Facebook share buttons on our website. This allows you to easily share messages from our website on Facebook. Facebook may use cookies, which we cannot disable. Please refer to Facebook's privacy policy.
Disabling and deleting
Do you want to disable or delete cookies? You can do so via your browser settings. If necessary, use your browser's help function to find out how to do this.
8. Changes
We may need to change our privacy statement, for example because we have changed our working methods. We will always publish the new privacy statement on our website. If the changes apply directly to you, we will also communicate the changes directly to you.